CIO Detroit Summit | May 14, 2020 | Virtual Summit - Real-time Online Conversations
↓ Agenda Key
Keynote Presentation
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Executive Visions
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Thought Leadership
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
Think Tank
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Roundtable
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Case Study
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Focus Group
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Vendor Showcase
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Executive Exchange
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Networking Session
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
8:00 am - 8:30 am
8:30 am - 8:40 am
8:40 am - 9:30 am
An IT executive's role, goals and objectives have drastically changed over the years. Most leaders supervise teams and units beyond their IT department. Due to these changes in responsibilities, their success is measured in greater business metrics. As a result, these roles have become both more attractive and more demanding.
Takeaways:
9:30 am - 10:00 am
Today, we are seeing more Autonomous Things technology than ever before. As a result, functions formerly performed by humans are being replaced with AI. This technology's automation goes beyond the automation by using AI to deliver innovative behaviors that interact more efficiently and effectively with their surroundings and with their end-users.
Takeaways:
10:05 am - 10:25 am
Popular movies, books and television shows typically position advanced technology as a threat to humanity and all we hold dear. Yet cognitive computing technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing and Augmented Reality (AR) are helping CIOs and CISOs make better decisions faster. We will discuss how cognitive computing can help us navigate the acceleration of activity and decisions that we are experiencing on our digital transformation journeys.
Takeaways:
10:30 am - 10:40 am
10:45 am - 11:10 am
Over the next 5 years, it's forecasted that roughly 30% of enterprises will augment BYOD policies to include ?bring your own enhancement? (BYOE) to add focus to augmented staff members. It will be tempting for IT to try and regulate or control human augmentation technology, but the real focus should be to exploit the employee's interest in BYOE to advance the business. We are seeing manufacturing companies currently using wearables to promote worker safety, and companies in both travel and healthcare industries are using these devices to boost productivity. With these technologies constantly evolving, organizations should contemplate how these enhancements can be leveraged in both the personal and professional lives of the workforce.
Takeaways:
The barriers are falling. Roughly 30% of the American workforce is represented by individuals with disabilities, and thanks to AI and AR this significant talent pool can more actively contribute to address the scarcity in available talent. This will bring about necessary changes in the organization ranging from the culture to the technical aspects. Food for thought: companies that employ disabled individuals hold an 89% higher retention rate, 72% rise in production and a 29% increase in profitability.
Takeaways:
11:15 am - 11:40 am
Augmented Analytics focus on specific areas of augmented intelligence, using machine learning to enhance how data and analytics are presented and shared. As the capabilities of this technology advance rapidly, it is pivotal to understand these advancements.
Takeaways:
Today, increased centralization has put the power and trust into the hands of the few big players. This, of course, raises many security concerns. The risk of disruptions and undesirable outcomes increases as centralization opens the door to exclusive possession or control of commodities and services. As a result, technologies like Blockchain implemented to create decentralized alternatives as they move computing resources away from centralized servers.
Takeaways:
11:45 am - 12:10 pm
How organizations connect with and influence the customer is set for dramatic changes: AI identification of emotions will be the driving force behind many advertisements; the rise in popularity of wearables that track user's habits, locations and biometrics will enable detection of customer emotions and reactions; environmental and behavior indicators enable companies to establish a much deeper level of hyper-personalization within the customer's experience. Companies that successfully apply these trends to gather and make use of data will increase sales and drive revenue, but there is a new industry standard for also being hyper-transparent with consumers about the data that is being collected and how it is being used.
Takeaways:
We are approaching a point where individual activities tracked by IoT devices and systems will be recorded digitally by an "Internet of Behavior" (IoB) to influence benefits and service eligibility for people across the world. The idea behind IoB is to be able to digitally link a person with their actions. For example, connecting your identify by way of facial recognition with an activity such as renting a car will be tracked digitally. In addition, IoB will also be used to influence specific behaviors. For example, Progressive's Snapshot and Allstate's Drivewise offerings monitor and record a driver's behaviors and in turn offer higher or lower rates based upon those behaviors. However, there have been concerns raised over the ethical implications of spreading this technology to social services (i.e. schools or assisting living) in an attempt to compensate or discipline certain behaviors.
Takeaways:
12:15 pm - 12:40 pm
Due to market shifts, the need for collaboration between professional data scientists and application developers is no longer necessary. Today, professional developers can operate alone using predefined models to deliver the top, AI-enhanced solutions. These models allow for developers to utilize tools tailored to integrating AI capabilities into your organization's solution.
Takeaways:
For over a decade, organizations have had a hard time organizing and using data to their advantage. As society digitally evolves, the types and amount of data have increased exponentially. User expectations have never been higher, and technology has advanced to the point where we have reached the end of Moore's Law in processing speed. Now it's time to look at things differently. To approach things strategically, starting with the data in a human-centered manner. To build products with modern ingenuity leveraging the capabilities technology now provides. To build a Decision Intelligence Platform that allows executives to make better, faster and fewer decisions.
Takeaways:
12:40 pm - 1:40 pm
Successful IT executives focus on the people. It's important for IT executives to partner with UX, HR and employee experience teams to aid with the shift in workforce dynamics, bringing emerging technologies or AI interactions to high-value business engagement.
Takeaways:
1:45 pm - 2:10 pm
2:15 pm - 2:40 pm
More and more marketplaces and platforms are beginning to accept cryptocurrency as a form of payment. As this trend continues to rise, there will be a major movement to mobile-accessible cryptocurrency accounts. As trading partners surface in areas that were inaccessible capital markets before, these accounts will also propel e-commerce. It is estimated that by 2025, 50% of people will have and use a mobile-accessible cryptocurrency account.
Takeaways:
Entire industries are reshaped with the implementation of blockchain due to its promise to enable trust, provide transparency and reduce friction, as well as lowering costs and improving cash flow. Currently, financial institutions, governments and many other institutions have a centralized trust model that adds delays and friction costs to its transactions. Consumers are warmly welcoming blockchain and its ability to provide an alternative trust model and removing the need for central authorities in monitoring transactions.
Takeaways:
2:45 pm - 3:10 pm
Employees are consumers of digital technologies such as IoT, AR and VR. The plethora of mobile devices has enabled them to work where they want and when they want which has raised the bar on employee expectations for tools and capabilities from their employers. In order for companies to retain the best and get the most out of their employees, it is vital to design and continually update the digital workplace. We will discuss the current trends as well as share case studies of successful digital workplace implementations.
Takeaways:
3:15 pm - 3:40 pm
Today's digital evolution will take major enterprises twice as long and cost twice as much as initially anticipated. Companies will struggle with digital innovation as they realize the associated challenges, and the true cost of modernization. As such, leaders in smaller and more agile organizations have a great opportunity to be first to market, while those in larger organizations suffer through uninspiring, and potentially career limiting, short term results.
Takeaways:
This year will offer a wake-up call for many, as the overall cost of getting data wrong will be realized. CIOs will be pulled between business growth strategies focusing on AI and the increasing cyber-imperative of addressing the critical data risk issues. As data is sourced from a complex portfolio of applications; successful transformations will need to balance convincing gatekeepers to say yes, the use of intelligent automation to deliver compelling initiatives for data cleansing, integration, and management, and the overall IT support of the exponentially increasing demand for data overall. Successful leaders will need to leverage concepts like technical debt to deliver the budget increases they need to deliver and manage the potential that data represents.
Takeaways:
3:40 pm - 3:50 pm
3:55 pm - 4:20 pm
In the past, architecture choices, ensuring quality, and security and compliance technologies were the ways to enforce governance through tollgates, centralized approvals, and silos. Moving away from Governance model to a Guidance Model can be very powerful for your organizations.
Takeaways:
4:25 pm - 4:50 pm
4:55 pm - 5:00 pm
5:00 pm - 6:30 pm